BOOK DETAILS: WHO’S YOUR GLADYS?: How to Turn Even the Most Difficult Customer into Your Biggest Fan by Marilyn Suttle and Lori Jo Vest
Honored with 2007 AVID Diamond Award By AVID Ratings and Professional Builder Magazine
Newton, MA (November 8, 2007) ? The Green Company has won the 2007 AVID Diamond Award from AVID Ratings™ Co. and Professional Builder magazine, honoring The Green Company as the country’s top homebuilder in customer satisfaction and experience. This marks the second year in a row that The Green Company has earned highest honors and the fourth time within the awards’ five-year history that The Green Company has been recognized for outstanding customer experience in the home building industry.
The AVID Awards are the leading industry-sponsored awards recognizing the best builders in North America for customer satisfaction excellence. According to survey respondents, 100 percent of The Green Company’s homebuyers are willing to recommend their builder to family and friends.
“The Green Company is an organization that goes to great lengths to make sure its homebuyers and homeowners are not merely satisfied, but are thoroughly delighted with their home, year after year” said Paul Cardis, CEO of AVID Ratings, which formerly operated under the name of NRS.
The Green Company achieved top standing across all categories and particularly excelled in on time closing rate, access to knowledgeable staff members, superior landscaping and grading, and providing a satisfying buying experience.
About AVID Ratings™ Co.
AVID Ratings is a full-service customer loyalty management firm, providing enterprise customer loyalty research, organizational consulting, and proprietary solutions to the home building industry. Surveying homebuyers of over 400 builders throughout the United States and Canada, AVID Ratings maintains one of the largest homebuyer satisfaction databases in the home building industry.
About The Green Company & Winslowe’s View
The Green Company is a nationally recognized home builder ? named America’s Best Builder in 1992, 2000 and again in 2007 by the National Association of Home Builders and Builder magazine. With a 54-year history of creating environments for living, The Green Company is currently creating Winslowe’s View, an award-winning neighborhood of two- and three-bedroom townhomes surrounding a traditional New England village common with amenities such as swimming pools, tennis courts, Meetinghouse and old-fashioned Post Office. Eight model homes are open daily from 9 a.m. to 5 p.m. For more information, call (508) 209-5000. Or visit online at www.greencos.com.
Best Detached Home under 2,000 square feet
Best Multi Unit Detached Home Community
New England Residential Builder Sweeps Industry Award Shows
Five Lanterns – Winners of the 2008 Best in American Living Awards and The Nationals 2009.
The Green Company collaborates with ZeroEnergy Designto construct homes with improved energy performance and indoor air quality.
Company Chairman Alan Green has recently been inducted into Builder magazine’s prestigious Wm. S. Marvin Hall of Fame for Design Excellence.